Privacy Policy

Last updated: September 2026

Xpert Billing Services Inc ("Xpert Billing," "we," "us," or "our") respects your privacy. This policy explains what information we collect through xpertbillingsvcs.com and our landing pages, how we use it, and the choices you have. It applies to visitors to our website — it does not describe how we handle patient health information on behalf of our billing clients, which is governed separately by HIPAA and our Business Associate Agreements (see our HIPAA Compliance Notice).

1. Information We Collect

We collect information in two ways:

Information you provide directly — when you submit a "Get a Free Quote," "Free Practice Analysis," or contact form, we collect your name, practice name, email address, phone number, specialty, and any message you include.
Information collected automatically — like most websites, we use Google Analytics (GA4) to understand how visitors use our site, including pages viewed, general location (city/region level), device type, and referral source. This is aggregate, non-identifying usage data.

2. How We Use Your Information

To respond to your inquiry and provide the free practice analysis or quote you requested
To follow up about our billing, credentialing, and revenue cycle management services
To improve our website and understand which content is useful to visitors
To comply with legal obligations

We do not sell your information to third parties, and we do not use it for purposes unrelated to responding to your inquiry or providing our services.

3. Third-Party Services We Use

Form submissions on this site are processed through Web3Forms, a third-party form-delivery service, which forwards your submission to us by email. We use Google Analytics for website traffic analysis. These providers process data on our behalf and are subject to their own privacy policies and data protection obligations.

4. Cookies

Our website uses cookies set by Google Analytics to distinguish site visitors. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

5. Data Security

We take reasonable technical and administrative measures to protect the information submitted through our website, including HTTPS encryption in transit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

A note on patient data: This website does not collect, store, or transmit patient health information (PHI). If you are a current billing client, patient data is exchanged with us through secure, HIPAA-compliant channels governed by our Business Associate Agreement with your practice — never through this website's contact forms.

6. Your Rights & Choices

You may request access to, correction of, or deletion of the personal information you've submitted to us through this website by contacting us at the email or phone number below. We will respond within a reasonable time.

7. Children's Privacy

Our website and services are directed at healthcare practices and administrators, not children. We do not knowingly collect information from anyone under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

Questions about this Privacy Policy? Contact us at:

Xpert Billing Services Inc
420 Columbus Ave, Valhalla, NY 10595
Phone: 914-449-6970
Email: info@xpertbillingsvcs.com